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WE ARE HERE TO ANSWER YOUR QUESTIONS

FREQUENTLY ASKED QUESTIONS

Yes, we only sell 100% authentic products that are sourced from reliable and verified suppliers.

After your order has been shipped, you will receive an email with tracking details so you can monitor your delivery.

Currently, we are focused on local deliveries. However, international shipping options may be available in the near future.

In the rare case that you receive a damaged or defective product, please contact us within 48 hours of delivery with proof (photo/video). We will arrange for an exchange or replacement.

Unfortunately, for hygiene and safety reasons, we cannot accept returns of opened or used products. Only unused, unopened items are eligible for return.

Our customer support is available Monday to Friday: 8am-8:30pm.
Average answer time: 24h

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